Services

We provide a full range of offerings including design, installation, service and maintenance of your fire protection systems. Our service program ensures your routine maintenance, inspections and repairs are performed in a timely manner and that your systems are in compliance with all government standards. Our proprietary technology allows you to schedule, track and view reports of all your services in real-time.

When you choose The Hiller Companies to provide services for your life safety systems, you have confidence and peace of mind in knowing that our experience and dedication will keep your people and property protected.

Rapid response saves lives, minimizes property damage and reduces downtime. Hiller has qualified technicians on call 24-hours a day to help with everything from emergencies to maintenance and repair. Find your local emergency contact numbers by entering your zip code in the search box.

We do not hand over a fire protection system to you until we know it is fully functional and operational and complies with government and other agency standards and requirements. We ensure that the system functions according to the intended design and meets your operational needs. When we leave the system in your charge, you can rest assured that your personnel and your property are protected.

Our team provides compliance management services so you can count on the fact that your documentation and systems comply with government, industry and manufacturer standards, regulations and requirements. This includes keeping your inspections up to date and making you aware of deficiencies and what it will take to repair them. If there is a deficiency, we will make any repairs and perform any maintenance to ensure you are in compliance again as soon as possible to avoid downtime and loss of revenue. We will also provide you with the reports you need to prove that you are in compliance. With our extensive experience working with organizations such as The Joint Commission, DNV, HVAP, and CMS, highly regulated environments are not the exception, they are our everyday experience.

Design and engineering are two of the most critical elements of the fire protection process. With more than 100 years in the industry, we employ the most highly qualified designers and technicians in the business. Hiller provides fire protection on every combatant ship in the U.S. Navy as well as systems across the world from the New York Subway to the Smithsonian and from the Harvard Library to foreign navies. Our team provides custom design solutions for any situation.

Inspection and testing are two of the most important elements in maintaining safe and effective fire protection. Our team provides inspections in accordance with industry standards. Whether you have a Hiller-designed system or a system installed by another contractor, we will survey your facility, take an inventory of your fire protection equipment/systems and enter that information in the My Hiller App to ensure we never miss an inspection deadline. All personnel are factory-trained by leading manufacturers to ensure that your equipment stays in-specification and in top condition. We can provide long-term maintenance agreements and company-wide, all-inclusive service programs that have minimal impact on your operations.

Most businesses are constantly changing, growing, evolving and improving. Your fire protection system must change with you to ensure your people and your property are protected. Inspections often reveal when modifications to your system are needed, but if you are making alterations to your buildings or spaces, we can advise you of any needed updates to keep you safe and in compliance with government regulations and requirements.

In most buildings, the greatest risk of property loss occurs when the facility is unoccupied. If there is a fire or security alarm and no one is on the scene to respond, precious time can be lost. We provide UL alarm monitoring as a measure of security to protect your assets. Alarm system monitoring reports a security or fire alarm to a remotely located UL listed central station. This station is operated 24/7 by experienced staffed, specially trained in the monitoring of residential, commercial, medical and environmental security.

In the event your fire suppression system discharges, the first priority after assessing damage and loss is getting the system restored as soon as possible. Our team stands ready to get your system fully functional with a U.L. listed pumping station. We also keep a robust inventory of suppression agent and recharging and reconditioning kits on hand. This ensures a quick response so you can rest assured your fire suppression system will be restored as soon as possible with minimal downtime.

A properly functioning system is essential to protecting lives and property. Should repairs be needed following an inspection, you will be notified immediately. Our technicians are trained not only to spot system deficiencies, but also to effectively provide a solution to the problem. You can also consult your account through the My Hiller App to quickly access quotes with photo reference to approve and plan for repairs while on location.

A room integrity fan test is a way to measure the leakage of an enclosed space to ensure that when you discharge a clean agent, it will stay in the room long enough to suppress a fire. NFPA 2001, Standard on Clean Agent Fire Extinguishing Systems, states that a minimum concentration of 85 percent of the adjusted minimum design concentration be held at the highest level of combustibles for a minimum of 10 minutes. This requires that a room integrity fan test be performed when these systems are installed to measure any leakage in the enclosed space. In the event there is a concern that room integrity has been compromised, we will recommend and provide a fan test to ensure the concentration levels will meet design specifications. Our team of highly qualified technicians will perform room integrity fan tests to ensure the protected enclosure will hold the agent for the required period of time.

Continuing education is an essential element of a successful fire protection company. Whether it’s a new fire alarm control, an updated NFPA standard or a new OHSA requirement, Hiller prioritizes the education of our staff and customers to enhance their knowledge and skills and to ensure the continued safety and protection of your people and property.